Policies & disclosures
Everything we ask you to agree to, in plain language, in one place. Nothing here is buried in a checkout flow — read it before you book, not after. Last updated August 3, 2026.
Terms of Service
How this website may be used, who may book, and the legal terms between you and Walnut Coast.
Rental Agreement
The short-term rental terms that apply to your stay: occupancy, deposits, damage, and liability.
Damage & Rule Violations
The security hold, the published fee schedule for broken rules, how we document damage, and how to dispute a charge.
Cancellation & Refunds
Refund windows, changes to your dates, and what happens if we have to cancel.
Privacy Policy
What we collect, why we collect it, who processes it, and how to request deletion of your data.
Cookie Policy
Every category of cookie this site uses and how to change your choices at any time.
Accessibility Statement
Our commitment to an accessible website, and how to tell us about an access need for a home.
Cookie preferences
You can change what this site is allowed to store on your device at any time.
A note on these pages
Walnut Coast is a licensed short-term rental management company. We manage the homes listed on this site on behalf of their owners; we do not own them. These policies are written in plain English by us and are not legal advice to you.